Shipping
Costs/Options
We
offer free shipping on all orders in the Continental US Only (excludes HI, AK and
Puerto Rico). We also offer expedited shipping for faster
service. The prices for this are:
-
Ground Shipping - Free
-
2 Day Air - $14
-
Next Day - $23
-
Canada/Express - $55
-
Canada/Standard - $25
Orders are shipped from our NE
Pennsylvania warehouse. Ground delivery times should be calculated from
there.
Orders under $50 include a $9.95 handling fee. Orders between $50 and
$75
include a $4.95 Handling Fee. Orders over $75 have NO handling
fee!
Return Policy
-
If you buy an item from us and
you are not happy with it for any reason you may return it within 14 days.
All items MUST be in new, unworn condition and will all original tags and
packaging.
-
If you would like to exchange
something you bought from us or need a different size we will exchange it
within 14 days of delivery.
-
If you get an item that is
defective right out of the box we will exchange it, no charge for shipping
at all. You must contact us within 14 days of delivery however.
You must send back the item(s) you
wish to return/exchange with a copy of your receipt marked either return or
exchange.
Send the package to:
C N K DIST CTE
ROUTE # 6
BLAKELY PA 18447
Once they have been inspected and
are in new, unworn condition with all original tags and packaging we will refund
your money or ship you the new items. For exchanges, If there is a price
difference between the new and old items we will need payment of that amount
before we can ship the replacement items. Items that have been worn or are
damaged due to wear will not be refunded. This is a health code issue. You
must email us as soon as possible if you need to make a return and so we can
provide you with the RMA # and shipping info.
customerservice@cutenkinky.com
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